PURCHASE & DELIVERIES

PURCHASE & DELIVERIES

Further Information

Welcome to our PURCHASE & DELIVERIES terms and conditions page. 

Fitzgerald Jones, at its discretion, may change, modify, and/or remove these terms and conditions at anytime and it is therefore important to read them each time you place an order. Please note that all the terms and conditions outlined in this page are created in accordance with Distance Selling Regulations and do not affect your statuary rights. 

Please carefully read through all sections below. These terms may effect your purchase and deliveries.

7. Payments

7.1. The Seller accepts most major credit cards including Visa, MasterCard, Delta, and Electron. PayPal and a straight Bank transfer are also accepted. 

Cash and cheque payments will not be accepted unless agreed with the seller. When the buyer places an order, the buyer must provide their exact billing address and telephone number.Incorrect information will cause a delay in processing the order. This delay could be up to 5 working days or more. 

An order will only be processed once the seller receives full payment from the buyer. Payment must be made on the date of purchase. Product(s) will not be dispatched for delivery until full payment has been made and the order has been fully processed. 

The seller reserves the right to obtain validation of your credit chard or debit card details before accepting the order. The contract is not concluded until full payment is received and the buyer has received the product(s).

7.2. In the instance that the buyer has underpaid and an order has been confirmed, the buyer must pay the remaining balance due within 24 hours. Failure to do this will result in an additional charge of 6% of the purchased good(s) total being added to the amount due for the original order.

7.3. In the instance that the buyer has overpaid and an order has been confirmed, the seller must refund the overpayment to the buyer within 24 hours where possible.

7.4. If the seller makes an error in the confirmation or any invoice or any receipt the seller will correct the error within 24 hours where possible of being notified by the buyer.

Our UK mainland shipping prices for medium and larger/oversized items are hand delivered door to door using our wrapping services. This service will depend on size and weight and prices can range from £2.60 to £220 plus more.

8. Availability

8.1. All orders are subject to acceptance and availability.

8.2. The indicated delays are 15 days, 3 weeks, 6 weeks or 4 months, as displayed on the product page. This will depend on size, weight and prices. 

8.3. The buyer will have the option either to wait until the good(s) are available from stock or to cancel the order. If the buyer wishes to cancel, the seller will reverse the order and no charge will be made.

9. Price

9.1. All product prices are inclusive of VAT at the current rates and are correct at the time of entering information.

9.2. Wherever it is not possible for the seller to accept the buyers order to buy good(s) of the specification and description at the price indicated, the seller will advise the buyer by email, offer to sell the buyer the Good(s) of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.

 Delivery Information

  1. Delivery charges vary according to location and the type of goods ordered.
  2. If you purchase more than one item, the delivery charges indicated on the others will be reduced by 50%.
  3. This charge reduction applies to the less expensive delivery charges.
  4. All goods ordered will be delivered to the address specified by the buyer.        
  5. Goods shall be deemed delivered once they are delivered to the address specified by the buyer.
  6. All deliveries must be signed for by the buyer or by the person authorised to accept delivery of the goods.
  7. Delivery dates are approximations only. Standard 10-day delivery lead time is 3-10 working days although this can take up to 30 working days in rare cases. 3-week delivery lead time is 2-3 weeks. 6-week delivery lead time is and this time might be reduced depending on the flow of the production, size, weight and prices. 
  8. The seller shall not be liable for any direct or indirect or consequential loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods.
  9. Parcel deliveries are made by one man direct to the front door of the buyer's specified delivery address. Large and heavy items may be delivered by a two man delivery service. The seller will decide which type of delivery will be used and is not obliged to offer a two man delivery service for any order reason. 
  10. The goods will not be unwrapped by the delivery person and packaging will not be removed.
  11. The seller will not remove existing pieces of furniture to help make room for newly delivered products. Likewise, old pieces of furniture will not be taken away unless already agreed with the seller. 
  12. The buyer must take responsibility of organising the removal and disposal of unwanted furniture.
  13. The buyer will become the owner of the goods ordered when the goods have been delivered to them and they have been paid for completely to the seller. Once goods have been delivered to the buyer, they will be held at the buyer's own risk and the seller will not be liable for their loss or destruction.
  14. If the buyer fails to accept delivery on the agreed delivery date, the seller reserves the right to charge the buyer to cover the cost of the failed delivery. This charge depends on the weight and size of the item.
  15. We do not accept any blame or liability for customers removing or disposing of old furniture prior to delivery. 
  16. Deliveries made to business addresses will have the customers authority for anybody in the building to accept good(s) on the customer's behalf. We will accept no responsibility once the good(s) have been signed for at the requested address.
  17. Smaller sized items will be sent securely by mail and with your help priced accordingly.

    For International deliveries please contact us for a quotation.  

For any further information please don't hesitate on contacting us on the information provided in the contact section.